At Furniture German, we aim to provide a smooth, reliable, and transparent delivery experience. This Shipping Policy explains our shipping coverage, order processing times, delivery estimates, tracking procedures, and fulfillment arrangements.
1. Shipping Destinations
Furniture German currently ships orders within the United States only.
We do not currently offer shipping except United States. Please ensure that your shipping address is located within the United States before completing your purchase.
2. Order Processing Time
Orders are generally processed within 1–2 business days, Monday through Friday, excluding applicable public holidays.
Orders placed outside our regular processing hours, on weekends, or on public holidays may begin processing on the next business day.
Order processing includes order verification, preparation, packaging, and dispatch arrangements. Processing times may occasionally vary due to product availability or other operational circumstances.
3. Estimated Shipping and Delivery Time
Our estimated delivery timeframe for orders is 4–7 business days, including order processing and transit time.
Shipping Detail
Estimated Time
Order Cut-Off Time
2:00 PM Eastern Standard Time (GMT-05:00)
Handling Time
1–2 Business Days (Monday – Friday)
Transit Time
3–5 Business Days (Monday – Friday)
Estimated Total Delivery Time
4–7 Business Days
Business days are Monday to Friday, excluding applicable public holidays.
Delivery estimates begin after an order is successfully placed and may vary depending on the product, delivery address, carrier operations, weather, and other circumstances.
The stated delivery timeframe is an estimate and is not a guaranteed delivery date unless expressly confirmed otherwise.
4. Shipping Carriers
We may use established shipping carriers and logistics providers to deliver orders within the United States, including:
USPS
UPS
FedEx
The carrier selected for an order may depend on product availability, package dimensions, warehouse requirements, delivery destination, and the most suitable available shipping service.
The carrier used for your shipment will be identified in your tracking information when available.
5. Shipping Costs
We offer free shipping on all products available at Furniture German. Customers can enjoy shopping without worrying about additional shipping charges.
All orders qualify for free standard shipping, and no shipping fees will be added at checkout.
6. Order Tracking
We provide tracking information for shipped orders when supported by the selected shipping service.
Once your order has been dispatched, we will send the available tracking details to the email address provided during checkout.
Tracking information is generally sent within 24 hours after shipment.
Depending on the carrier, tracking information may take additional time to become active or display the latest delivery updates.
You can use the tracking number and carrier tracking link to follow your package’s progress.
If you have not received tracking information within the expected timeframe, please contact us for assistance.
7. Warehouse and Fulfillment Information
Orders are prepared and dispatched through our designated fulfillment arrangements for delivery to customers in the United States.
Our U.S. warehouse and fulfillment address is:
Florida Warehousing and Storage 7825 Ellis Road, Unit B Melbourne, FL 32904 United States
The address above identifies our fulfillment location and should not be interpreted as our legal business registration address.
8. Delivery Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please verify the following information before submitting your order:
Recipient’s full name
Street address
Apartment, suite, or unit number, if applicable
City, state, and ZIP code
Contact information, where requested
If you notice an error in your delivery information, contact us as soon as possible at support@furnituregerman.shop.
We will make reasonable efforts to accommodate address corrections before dispatch. Changes may not be possible once an order has shipped.
Incorrect or incomplete addresses may cause delivery delays or failed delivery attempts.
9. Delivery Delays
Although we aim to meet our estimated delivery timeframes, delays may occasionally occur due to circumstances such as:
Severe weather conditions
Carrier service interruptions
Public holidays
Incorrect or incomplete delivery addresses
Unexpected fulfillment delays
Other circumstances beyond our reasonable control
If you experience a significant delivery delay, please contact our customer service team. We will review the available tracking information and assist you where possible.
Nothing in this section limits any rights or remedies available under applicable law.
10. Lost, Damaged, or Missing Packages
If your order appears to be lost, arrives damaged, or has not arrived within the expected delivery timeframe, please contact us at support@furnituregerman.shop.
Please include your order number and a description of the issue. Photographs may be helpful when reporting visible damage.
We will review the available information and, where appropriate, work with the shipping carrier to investigate the issue and determine the next steps.
Any applicable replacement, refund, or other remedy will be handled in accordance with our Refund and Returns Policy and applicable law.
11. Multiple Shipments
Depending on product availability, package size, or fulfillment requirements, items from the same order may occasionally be shipped separately.
If your order is divided into multiple shipments, tracking details may be provided separately for each package when available.
12. Failed Delivery Attempts
If a carrier cannot complete delivery, it may attempt redelivery, hold the package for collection, or return it according to its procedures.
If you receive a failed-delivery notification, please follow the carrier’s instructions or contact us for assistance.
Any additional shipping arrangements or charges will be communicated where applicable and handled in accordance with our policies and applicable law.
13. Contact Information
If you have questions about shipping, delivery estimates, tracking information, or a shipment issue, please contact us.
