Furniture German is a furniture brand , offering furniture designed to combine comfort, functionality, and modern style.
This Privacy Policy explains how Furniture German (“we,” “our,” or “us”) collects, uses, stores, and shares personal information when you visit our website, furnituregerman.shop, contact our customer service team, or purchase products through our online store.
We respect your privacy and are committed to handling your personal information responsibly and transparently. This policy describes the information we collect, why we collect it, how we protect it, and the choices available to you regarding your personal data.
We process personal information as described in this policy and in accordance with applicable data protection laws.
2. Information We Collect
We collect information reasonably necessary to operate our website, process orders, provide customer support, and improve our services.
2.1 Personal Information You Provide
When you place an order, contact us, or interact with our website, we may collect:
Full name.
Email address.
Telephone number.
Billing address.
Shipping address.
Order details and purchase history.
Information you provide when contacting customer support.
Account information, if customer accounts are available on our website.
2.2 Payment Information
Payments are processed through the payment methods and payment service providers available at checkout.
Depending on your chosen payment method, the payment provider may collect and process information such as card details and billing information to authorize and complete your transaction.
We do not intentionally store complete payment card details on our own systems unless expressly disclosed and handled in accordance with applicable security requirements. The information processed depends on the payment method you select.
Please review your payment provider’s privacy policy for additional information about its data practices.
2.3 Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address.
Browser type and version.
Device and operating system information.
Date and time of your visit.
Pages viewed and interactions with website features.
Referring website or campaign information.
Website usage and diagnostic information.
We may use this information to maintain website security, understand performance, diagnose technical issues, and improve the shopping experience.
2.4 Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping cart information, analyze website performance, and support advertising where applicable.
Non-essential cookies and tracking technologies will be used subject to applicable consent requirements.
You may manage cookie preferences through any settings tool provided on our website and through your browser settings. Disabling certain cookies may affect some website features.
3. How We Use Your Information
We may use personal information for the following purposes:
Order processing: To confirm, process, manage, and fulfill purchases.
Shipping and delivery: To arrange delivery and communicate relevant order information.
Customer service: To answer questions, handle requests, and resolve order-related issues.
Payments: To facilitate payment processing, transaction verification, and fraud prevention.
Website operation: To maintain, troubleshoot, and improve our website.
Personalization: To remember preferences and improve your shopping experience where appropriate.
Marketing: To send promotional communications when permitted by law and, where required, with your consent.
Security: To detect suspicious activity, protect our business, and prevent fraud or misuse.
Legal compliance: To meet applicable legal, tax, accounting, and regulatory obligations.
We will not use personal information for materially incompatible purposes without providing additional information or obtaining consent where required by law.
4. Legal Bases for Processing
Where required by the General Data Protection Regulation (GDPR) or other applicable data protection laws, we process personal information on one or more of the following legal bases:
Contract: Processing necessary to fulfill an order or take steps requested by you before entering into a contract.
Legal obligation: Processing necessary to comply with applicable laws and regulations.
Legitimate interests: Processing necessary for legitimate business interests, such as website security, fraud prevention, and service improvement, provided your rights do not override those interests.
Consent: Processing based on your consent, including certain marketing communications and non-essential cookies where consent is required.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
5. How We Share Your Information
We do not sell your personal information for money as part of our ordinary business practices. We may share relevant information with third parties when necessary to operate our website, provide our services, or comply with legal requirements.
Certain privacy laws define “sale” and “sharing” more broadly than an exchange of money. Depending on the advertising and analytics technologies used on our website, some disclosures may fall within those definitions. Where required, we will provide applicable notices and honor relevant opt-out rights.
5.1 Service Providers
We may share information with service providers that support our operations, including:
Payment processors.
Shipping and delivery providers.
Website hosting and e-commerce service providers.
Customer support providers.
Website analytics providers.
Marketing and advertising service providers, where applicable.
Email service providers.
These providers may process personal information as necessary to perform their services, subject to applicable contractual and legal requirements.
5.2 Legal and Regulatory Authorities
We may disclose personal information where required by law, valid legal process, or a lawful request from a competent authority. We may also disclose information when necessary to establish, exercise, or defend legal claims or protect our rights, customers, and business.
5.3 Business Transfers
If our business undergoes a merger, restructuring, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable data protection requirements.
6. Google Services and Advertising Technologies
Our website may use third-party services, such as Google Analytics, Google Ads, or other advertising and measurement tools, if enabled.
These services may use cookies or similar technologies to measure website traffic, understand advertising performance, or display relevant advertisements, subject to applicable consent requirements.
Where required, we obtain consent before enabling non-essential advertising or analytics technologies. You may manage your preferences through the cookie settings available on our website, where provided.
For more information about how Google handles information, please review Google’s Privacy Policy:
The specific services used on our website may change over time. We will handle information collected through these services in accordance with applicable law and relevant service terms.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, dispute resolution, fraud prevention, and compliance with legal obligations.
Order, invoice, and transaction records may be retained for the periods required by applicable German and European laws.
When personal information is no longer required, we will delete it or anonymize it where appropriate, subject to applicable legal retention obligations.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, secure website connections, and safeguards provided by our service providers.
However, no method of electronic transmission or storage is completely secure. Although we take reasonable steps to protect your information, we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where legally applicable.
Request restriction of certain processing activities.
Object to processing based on legitimate interests.
Request a portable copy of certain personal information.
Withdraw consent where processing is based on consent.
Unsubscribe from marketing communications.
Opt out of the sale or sharing of personal information for targeted advertising where applicable.
Lodge a complaint with a competent data protection supervisory authority.
To exercise your rights, contact us using the email address listed in the Contact Information section at the end of this policy.
We may need to verify your identity before responding to certain requests. We will handle eligible requests within the time limits established by applicable law.
You can unsubscribe from promotional emails using the unsubscribe link included in those messages, where available. You may continue to receive essential transactional communications, such as order confirmations and delivery updates.
10. International Data Transfers
Some of our service providers may process personal information outside Germany or the European Economic Area (EEA).
Where personal information is transferred internationally, we will take the steps required by applicable data protection law. These may include relying on an adequacy decision, appropriate contractual safeguards, or another lawful transfer mechanism.
Further information about relevant safeguards may be requested using the contact details at the end of this policy.
11. Children’s Privacy
Our website is intended for individuals who can lawfully make purchases under applicable law. We do not knowingly collect personal information directly from children where such collection is prohibited by law.
If you believe a child has provided us with personal information in circumstances where it should not have been collected, please contact us so we can review the matter and take appropriate action.
12. Third-Party Websites
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies and data practices.
We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices of independent websites, except where applicable law provides otherwise.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date. Changes will take effect from the date indicated in the updated policy, subject to any additional requirements imposed by applicable law.
We encourage you to review this page periodically.
14. Contact Information
If you have questions about this Privacy Policy, how your personal information is handled, or how to exercise your privacy rights, please contact us using the details below.
