At Furniture German, we respect your privacy and are committed to protecting your personal information. This policy explains how we handle personal information, the circumstances in which it may be shared, and how you can exercise your privacy rights.
This policy supplements our Privacy Policy and applies to visitors and customers of furnituregerman.shop.
1. Our Commitment to Privacy
We collect and use personal information only for legitimate business purposes, including:
Processing and fulfilling orders.
Arranging shipping and delivery.
Processing payments and preventing fraudulent transactions.
Providing customer service and responding to inquiries.
Maintaining and improving our website.
Understanding website performance and customer preferences.
Sending marketing communications where permitted.
Meeting applicable legal and regulatory obligations.
We aim to handle personal information transparently and securely.
2. Do We Sell Personal Information?
Furniture German does not sell personal information in exchange for money as part of its ordinary business practices.
Certain privacy laws define the terms “sale” and “sharing” more broadly than an exchange of money. Depending on the technologies and services used on our website, certain disclosures to advertising or analytics providers may be considered a sale or sharing under applicable privacy laws.
Where required, we will provide the relevant disclosures and honor applicable opt-out rights. Please contact us if you wish to ask about our data practices or exercise your privacy rights.
3. What Personal Information May We Collect?
Depending on how you interact with our website, we may collect the following categories of information.
Identity Information
First and last name.
Account information, if you create an account.
Contact Information
Email address.
Telephone number.
Billing address.
Shipping address.
Order and Transaction Information
Products purchased and order history.
Order confirmations and delivery details.
Payment status and transaction references.
Payment card details may be processed by our payment service providers. We do not claim to store complete payment card information unless our actual payment systems support this.
Device and Technical Information
Internet Protocol (IP) address.
Browser and device type.
Operating system.
Website access information.
Website Usage Information
Pages and products viewed.
Shopping cart interactions.
Website navigation and referral information.
Interactions with website features.
Marketing Preferences
Newsletter subscriptions.
Communication preferences.
Responses to promotional communications.
The information collected depends on the features you use, the information you provide, and the settings you select.
4. Why We Use Personal Information
We may use personal information to:
Confirm and process purchases.
Arrange product delivery.
Communicate order updates.
Respond to customer service requests.
Protect our website and transactions.
Detect and prevent fraud.
Improve website usability and product offerings.
Measure marketing campaign performance where permitted.
Send promotional messages where legally allowed.
Comply with legal obligations and resolve disputes.
We use personal information only where we have an appropriate legal basis under applicable law.
5. How We Share Personal Information
We may disclose relevant information to service providers when reasonably necessary to operate our business. Depending on the services we actually use, these providers may include:
Payment processors.
Shipping and logistics companies.
Website hosting and technology providers.
Fraud prevention services.
Customer support platforms.
Analytics providers.
Email and marketing service providers.
These parties receive information appropriate to the services they provide. Where required, we use contractual and other safeguards to protect personal information.
We may also disclose information where required by law, to protect legal rights, or in connection with a business transaction, subject to applicable legal requirements.
6. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Request a copy of your information in a portable format.
Object to or request restrictions on certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of the sale or sharing of personal information for targeted advertising, where applicable.
Appeal a decision concerning a privacy request, where required by law.
Certain exceptions may apply, including where we need to retain information to complete a transaction, meet legal obligations, protect against fraud, or establish or defend legal claims.
We will handle eligible requests in accordance with applicable law.
7. How to Submit a Privacy Request or Opt Out
To ask a question about our privacy practices, request access to your information, or exercise an applicable opt-out right, contact us using the details below.
Please include enough information for us to understand your request, such as your name, the email address associated with your order, and the type of request you are making.
We may request reasonable information to verify your identity or confirm an authorized representative’s authority. We will use information submitted with a privacy request to handle and verify that request, subject to applicable law.
You do not need to provide more personal information than is reasonably necessary to process your request.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic, and measure advertising performance.
Depending on the technologies enabled and the laws that apply, you may be able to manage cookie preferences through our website’s consent controls or your browser settings.
Blocking certain cookies may affect some website features. Browser settings alone may not opt you out of every form of online tracking or targeted advertising.
Please review our Cookie Policy, if available, for further details about the cookies and technologies used on our website.
9. Authorized Representatives
Where applicable law permits, you may authorize another person to submit a privacy request on your behalf.
We may ask for evidence of your authorization and may need to verify your identity before processing the request. We will handle authorized representative requests in accordance with applicable law.
10. Children’s Privacy
Our website is intended for a general shopping audience and is not directed toward children who are below the age at which they can legally provide consent to the relevant data processing.
We do not knowingly collect children’s personal information in circumstances where doing so would violate applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.
11. International Customers and Data Transfers
Furniture German is based in Berlin, Germany, and our website serves customers in the United States.
Depending on where you live and how our service providers operate, personal information may be processed in countries other than your own. Where required, we will use appropriate safeguards for international transfers and comply with the privacy requirements applicable to those transfers.
Your privacy rights may vary depending on your location and the laws that apply to the processing of your information.
12. Data Security and Retention
We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We retain personal information for as long as reasonably necessary for the purposes described in our Privacy Policy, including order fulfillment, customer support, accounting, legal compliance, and dispute resolution, subject to applicable law.
No method of electronic storage or transmission can be guaranteed to be completely secure.
13. Changes to This Policy
We may update this policy from time to time to reflect changes in our business, website features, service providers, or legal obligations.
The latest version will be published on this page with its updated revision date. We encourage you to review this page periodically.
14. Contact Us
If you have questions about this policy or wish to exercise your privacy rights, contact us:
