Shipping policy
Shipping Policy
At furniture german, we work to process and ship your order as quickly as possible.
Processing & Shipping
Orders are generally processed and shipped within 3–5 business days.
Once your order has been shipped, any available tracking information will be provided to you so that you can follow your delivery.
Delivery Address
Please make sure that your shipping address is complete and accurate when placing your order. We are not responsible for delays or delivery problems caused by incorrect or incomplete address information provided by the customer.
Delivery Delays
Although we aim to meet our estimated shipping times, delivery may occasionally take longer due to circumstances outside our control, including carrier delays, holidays, weather conditions, or other unforeseen events.
If your order has not arrived within the expected timeframe, please contact us at:
Email: goosjavib@gmail.com
Please include your order number so that we can assist you.
Damaged Deliveries
If your furniture arrives damaged, please contact us as soon as possible with your order details and clear photographs of the damage and packaging. We will review the situation and assist you with an appropriate solution.
Address
furniture german
House of Small Wonder
Berlin, 10117
Germany