FAQ's

Frequently Asked Questions

1. What is furniture german?

furniture german is an online furniture store offering stylish, comfortable, and practical furniture for customers in Germany.

2. Where is furniture german located?

Our business address is:

House of Small Wonder
Berlin, 10117
Germany

3. How long does shipping take?

Orders are generally processed and shipped within approximately 3–5 business days.

4. Do you offer returns?

Yes. We offer a 30-day return period for eligible products, subject to our return conditions and applicable consumer rights.

5. How can I request a return?

Please contact us at goosjavib@gmail.com with your order number and details about your return request.

6. What if my order arrives damaged?

Please contact us as soon as possible and provide your order number along with clear photographs of the damaged product and packaging. We will review the issue and assist you.

7. What if I receive the wrong product?

Contact us at goosjavib@gmail.com with your order number and photographs of the product received. We will investigate and help resolve the issue.

8. How will I receive my refund?

Approved refunds are generally issued to the original payment method used for the purchase.

9. How can I contact customer support?

You can contact our customer support team by email:

goosjavib@gmail.com

10. Can I change my shipping address after placing an order?

Please contact us as soon as possible if you need to change your shipping address. We cannot guarantee that an address can be changed after an order has been processed or shipped.